Return Policy

Thank you for shopping at anerjuly. Our members of QA team inspect each product before packaging to ensure the maximum customer satisfaction.

If you are not entirely satisfied with your purchase. Please don`t hesitate to contact us at service@anerjuly.com,we will try our best to meet your request.

Return Policy

-All Purchase (except customized product) can be returned within 5 days from the delivered date.

-Items must be unused, undamaged and in original packaging and ensure that all articles in the package are intact. 

-The Buyer is responsible for return shipping cost.

Items that do not meet these criteria will not be considered for return.

Damages and Issues:You must email us a picture showing the problem/defect immediately if the item is defective,damaged or if you receive the wrong item, so that we can evaluate the issue and make it right

Kind reminder: Return packages should be authorized. Any return request not authorized by the customer service will not be honored.

Exchange policy :

Exchange is not available at this time. If you wish to exchange a product, you will need to return your purchase for refund and place a new order.

Order Cancellation

Your order will be fully refunded if it is cancelled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders cancelled after 24 hours of purchase but before shipment, a 20% cancellation fee is applied. We will NOT accept an order cancellation request if the order has already been shipped.

Contact us

If you have further questions / issues, please don't hesitate to contact us at service@anerjuly.com.