Return Policy
Thank you for shopping at anerjuly. Our members of QA team inspect each product before packaging to ensure the maximum customer satisfaction.
If you are not entirely satisfied with your purchase. Please don`t hesitate to contact us at service@anerjuly.com,we will try our best to meet your request.
Return Policy
-All Purchase (except customized product) can be returned or exchanges accepted within 30 days after receiving your item
- All returned products must be in their original, unworn condition and accompanied by all original documentation that was provided with the purchase.
- Items that have been modified, engraved, or resized by a company other than ANERJULY may not be returned.
- Returns showing signs of wear or have been damaged in any way will not be accepted for return.
- Packages without a authorization or packages that were refused for delivery will not be accepted for refund.
- Please note that your original shipping and handling or other additional costs will not be refunded, unless you received a damaged, defective, or incorrect item.
- ANERJULY will deduct the shipping fee (this is the shipping fee we sent out to you, it varies depending on the country), and gift packaging charges ($20) from the refund.
- Customized or engraved items and the rings with custom sizes will not be accepted for return
Exchange policy :
Exchange is not available at this time. If you wish to exchange a product, you will need to return your purchase for refund and place a new order.
Order Cancellation
Your order will be fully refunded if it is cancelled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders cancelled after 24 hours of purchase but before shipment, a 20% cancellation fee is applied. We will NOT accept an order cancellation request if the order has already been shipped.
Contact us
If you have further questions / issues, please don't hesitate to contact us at service@anerjuly.com.